Terms of service

Last updated: November 9, 2026

1. What WebFoundry provides

WebFoundry designs, builds and hosts a professional business website for you. The build is free. You pay a monthly plan fee for hosting, maintenance and content updates once you sign up for a plan. Self-editing is unlimited on every plan, subject to fair use.

2. Free trial and billing

• You choose a plan and give us your business details. Plans are $187 to $364 per month plus 13% HST for Canadian customers. Current plan details are on our pricing section.
• We build your site, normally in 5 to 7 days, and send you a preview. You can ask for changes before it goes live. We do not charge a fee for the build.
• Every plan starts with a 14-day free trial. Your payment method is saved when you sign up, but we do not charge you for the plan until the trial ends. Promo codes can extend the free period, as stated on the code. We will remind you by email before your first charge.
• Your site goes live on your domain during the free trial.
• After the free period, plans are billed monthly, plus HST, until you cancel. There are no long-term contracts.
• If you cancel before the free period ends, you will not be charged for the plan.
• To cancel, email hello@webfoundry.ca. A self-serve option will be added to the customer portal when it launches.

3. Your domain name

• At signup you pay only for your domain name: $15 plus HST, one time. This fee is non-refundable.
• We register the domain for you. It is yours to keep, including if you cancel.
• While you're a customer, we renew your domain every year as part of your plan, at no extra cost.
• If you cancel, the domain stays yours: we help you move it to a registrar of your choice, and renewals after that are up to you.
• If you already own a domain, you pay nothing for a domain at signup and we connect yours to your site.

4. Your responsibilities

• Give us accurate business information.
• Keep your payment method up to date.
• Do not use the site for illegal content or activity.

5. Content ownership

You own the content you provide (text, photos, logo and branding) and your domain name. You give WebFoundry permission to publish that content on your site. WebFoundry keeps the rights to its template designs and underlying code, which are licensed to you while you are a customer.

6. Service availability

We aim to keep your site online at all times, but we cannot promise zero downtime. Outages can happen because of provider issues, DNS or maintenance. If we cause an extended outage, we will credit your account.

7. Cancellation and your data

You can cancel at any time. If you cancel before the free period ends, you pay nothing for the plan; the domain fee is not refunded. After cancellation we keep your site online for 30 days, then delete your data. You can ask for an export of your content during that window, and we will help point your domain to a new provider.

8. Liability

WebFoundry's total liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for lost profits, lost business or indirect damages.

9. Governing law

These terms are governed by the laws of the Province of Ontario, Canada.

Contact

Questions about these terms? Email hello@webfoundry.ca.